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The following TERMS AND CONDITIONS apply to the temporary holiday
letting of Moona Creek MAGIC.
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The
owner reserves the right to alter these Terms and Conditions without
Notice.
To
secure your booking and for security reasons a copy of your drivers
license is to be attached to an email or sent by post to 24 Nicolle
Rd PRIMBEE NSW 2502 as well as a non-refundable payment payable
by EFT into our account.
Payment
of the rental tariff plus bond constitutes you and your guests accept
these Terms and Conditions.
Breaches
of these terms and conditions will result in loss, or part there
of, of BOND*. It is accepted that the word Bond is interchangeable
and as such covers all matters to do with Security, Breakage, Cleaning,
Repairs etc.
Balance
of the rental amount must be received in full, at least two weeks
prior to "DateIn". If not the owner has the right to cancel
the booking and attempt to re-let the property.
If
cancellation is caused by the client, money paid is not refundable
unless the house is re-let for the entire period. If a refund is
made due to the property being relet then a $150 cancellation fee
will apply.
The
owners will make every effort to ensure the property is available
as booked. However the owners reserve the right to make alterations
to bookings due to unforeseen circumstances.
It
is understood that additional persons that are 16 years and over
are considered Adults for the purpose of determining a fair price
for your stay and persons over 1 to 15 years are referred to as
Children. Babies up to 1 year of age are not included in the pricing
equation. (A high-chair is permanently available but bathing and
sleeping arrangements are left to the discretion of parents).
The
Number of Guests shall not exceed the number stated on the "Confirmation
of Booking" email.
Parties
and Functions are STRICTLY prohibited. The price charged is for
domestic use only.
Disturbance
to our neighbours, including excessive noise, is prohibited. Loss
of bond will result if owners are contacted by neighbours and we
in turn need to get in touch with you during your stay.
Pets
are not allowed unless specific arrangements have been made in writing
with the owner.
The
pitching of tents is definitely not allowed, other than for use
by children for play. No fires of any sought are permitted.
Variations
to these conditions may only be made by prior arrangements with
the owner in writing.
The
owners take no responsibility for guests personal property.
Guests
will need to bring:
* Sheets,
* Towels,
* Pillowcases,
* Tea Towels.
Provided by the owners are Blankets, Doonas and Pillows. An inventory
is available detailing all incidentals provided.
Check-In
time is usually set at 2pm and Check-Out time is set for 10am. Variations
to these times, particularly check-out time, can only be made in
advance.
Concerning your BOND:
The
property should be left in a similar state to its condition upon
arrival because a cleaning fee is NOT included in your rental tariff.
Sufficient cleaning utilities, detergents and solvents are provided
to leave the house clean. If you incur any expense just leave your
proof of purchase and receipt and we will reimburse you.
If
in our opinion, upon your departure, the house requires more than
a quick once-over to get it ready for our next guests it will result
in the additional cleaning cost being debited from your bond at
a rate of $75 per hour. The cost plus 10% of repair or replacement
of damaged and broken property will be debited from your Bond unless
the aforementioned is undertaken by you via negotiated arrangement
with us.
>>>
As an incentive to leave the house super-tidy we will
gladly add an additional $25 to your Bond Refund. <<<
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We
will send an email at the conclusion of your stay asking for your
BSB and Account Details to enable the REFUND your BOND (or part
there of) and whether there is anything we need to know before we
refund your bond, such as breakages, repairs etc. Your reply constitutes
a request for your bond to be refunded.
Your
request for refund of bond must be received within 28 days of your
departure date.
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