Home

************************************
The following TERMS AND CONDITIONS apply to the temporary holiday letting of Moona Creek MAGIC.
************************************

The owner reserves the right to alter these Terms and Conditions without Notice.

To secure your booking and for security reasons a copy of your drivers license is to be attached to an email or sent by post to 24 Nicolle Rd PRIMBEE NSW 2502 as well as a non-refundable payment payable by EFT into our account.

Payment of the rental tariff plus bond constitutes you and your guests accept these Terms and Conditions.

Breaches of these terms and conditions will result in loss, or part there of, of BOND*. It is accepted that the word Bond is interchangeable and as such covers all matters to do with Security, Breakage, Cleaning, Repairs etc.

Balance of the rental amount must be received in full, at least two weeks prior to "DateIn". If not the owner has the right to cancel the booking and attempt to re-let the property.

If cancellation is caused by the client, money paid is not refundable unless the house is re-let for the entire period. If a refund is made due to the property being relet then a $150 cancellation fee will apply.

The owners will make every effort to ensure the property is available as booked. However the owners reserve the right to make alterations to bookings due to unforeseen circumstances.

It is understood that additional persons that are 16 years and over are considered Adults for the purpose of determining a fair price for your stay and persons over 1 to 15 years are referred to as Children. Babies up to 1 year of age are not included in the pricing equation. (A high-chair is permanently available but bathing and sleeping arrangements are left to the discretion of parents).

The Number of Guests shall not exceed the number stated on the "Confirmation of Booking" email.

Parties and Functions are STRICTLY prohibited. The price charged is for domestic use only.

Disturbance to our neighbours, including excessive noise, is prohibited. Loss of bond will result if owners are contacted by neighbours and we in turn need to get in touch with you during your stay.

Pets are not allowed unless specific arrangements have been made in writing with the owner.

The pitching of tents is definitely not allowed, other than for use by children for play. No fires of any sought are permitted.

Variations to these conditions may only be made by prior arrangements with the owner in writing.

The owners take no responsibility for guests personal property.

Check-In time is usually set at 2pm and Check-Out time is set for 10am. Variations to these times, particularly check-out time, can only be made in advance.

Provided by the owners are Bath Mats, Blankets, Doonas and Pillows. An inventory is available.

Guests will need to bring linen: Sheets, Towels, Pillowcases, Tea Towels etc.


A L T E R N A T I V E L Y why not > > > hire your linen from Husky Laundrette & Linen Hire. This will enable you to relax with no need to worry about carrying your own linen on holidays. With high quality clean, crisp white sheets and soft white towels gives you the feeling and comfort of you own home.

They do sheets, pillow cases, towels, tea towels, bath mats and everything, which is great and the price is approx $14 per person plus a deposit of $50. You just pick it up from them when you arrive and then drop it off as you leave. Call Brendra or Ralph on either 4441 5444 or 0402 116 332


Concerning your BOND:

The property should be left similar to how it was found. Only a small portion of your rental tariff is for clean-up.

By clean-up, as opposed to cleaning, we mean for our cleaner not to have to spend time on remaking beds, or finding pillows or furniture and returning them to their original place or folding and putting blankets away etc.

Minimize the clean-up, so the cleaner can focus on cleaning and you'll get a bonus* with your Bond Refund.

Sufficient utilities, detergents and solvents are provided to leave the house tidy.

You have a duty to disclose breakages or damage so we can be sure there is replacement or repair in time for our next guests. The cost plus 10% of repair or replacement of damaged or broken property will be debited from your bond unless the task is undertaken by you via negotiated arrangement with us. If you don\t tell us something we should know about you\ll lose your bond.

We reserve the right to not disclose the terms of our cleaning contract except to say that one and a half hours is set aside for cleaning and should also be regarded by you as sufficient time under normal conditions. If the house requires more than the allotted time to get it ready for our next guests you will be charged extra at a rate of $75 per hour.

>>> *For your consideration in looking after our holiday home we will gladly add the difference of the cleaning fee (paid in your rental tariff) and what the cleaner charges us, to your bond refund as a bonus. <<<

--

We will send an email at the conclusion of your stay asking for your BSB and Account Details and ask whether there is anything we need to know before we calculate your refund.